Terms of service

Terms of Service

Welcome to The Cozy Duck Shop
By accessing our website and placing an order, you agree to the following terms and conditions.

General Information

We reserve the right to update, modify, or change these Terms of Service at any time without prior notice.

By using this website, you confirm that you are at least the age required in your country or have permission from a parent or guardian.

Products & Availability

We do our best to display product colors, details, and sizes accurately. However, slight differences may occur due to screen settings or lighting.

All products are subject to availability. We reserve the right to discontinue or limit quantities at any time.

Pricing

All prices are listed in EGP.
Prices may change without notice.

Orders

Once an order is placed, you may receive confirmation through email, SMS, Instagram, or phone call.

We reserve the right to cancel orders in cases including:

• Incorrect pricing
• Suspected fraudulent activity
• Unavailable items
• Incomplete customer information

Shipping

Shipping times and policies are outlined in our Shipping Policy page.

By placing an order, customers agree to provide accurate shipping information and be available to receive the package.

Returns & Exchanges

Please review our Return & Exchange Policy for detailed information regarding eligibility and conditions.

Intellectual Property

All content on this website — including logos, photos, designs, graphics, and text — belongs to [The Cozy Duck Shop] and may not be copied or used without permission.

Limitation of Liability

We are not responsible for delays, damages, or issues caused by shipping carriers, technical issues, or circumstances beyond our control.

Contact

For any questions or support, contact us at:

• Email: thecozyduckshop@gmail.com
• Instagram: thecozyduck.shop